Refund & Returns Policy

  • Sales are final.
  • No routine returns/exchanges.
  • Exception for products damaged during shipping.
  • Damage must be reported within 48 hours of delivery.
  • Customer should retain the product and packaging and provide photos/details.
  • Incorrect or missing items should also be reported.
  • Orders can be canceled before fulfillment.
  • Nothing in the policy overrides rights that cannot legally be waived.
  • Contact: support@vialbench.com

Contact us at support@vialbench.com for questions related to refunds and returns.